[HCM] Thương Hiệu Đồ Ăn Feurofood Tuyển Dụng Nhân Viên Chăm Sóc Khách Hàng Full-time 2021 (Mức Lương 8,000,000 – 9,000,000 VNĐ/ tháng)

  • Vị trí:
  • Mức lương:
    Thoả thuận
  • Loại hình:
    Toàn thời gian
  • Ngày đăng:
    3 tuần trước
  • Ngành nghề:
    Du lịch - Khách sạn
  • Hạn nộp hồ sơ:
    Tháng Mười 14, 2021
  • Cấp bậc :

Feuro is a modern European, new F&B concept, recently launched in Saigon.

The word itself has been derived from ‘F’ood and ‘Euro’pe.
It represents finest quality, freshest ingredients, lots of creativity for a modern appeal, all while being gentle on the pocket.
So what’s different about Feuro ?
1. We deliver gourmet meals prepared by our executive chef Milan Lam (from Paris) and his team directly to your door.
2. An eco-friendly concept, almost all our packaging is bio degradable
3. We use local produce where available and freshest of imported ingredients
4. Maintain the highest standard of health and hygiene, our kitchen is built to international quality standards.
Feuro is an outcome of our love for fine cuisine and passion to make it more accessible.
We really hope you relish the food as much as we have relished this journey of bringing it to you.
 

We are a European Restaurant for Food Delivery, we want smart people who are eager to learn and can speak English

Chúng tôi là một Nhà hàng Châu Âu về Giao Đồ ăn, chúng tôi muốn những người thông minh, ham học hỏi và có thể nói tiếng Anh

Responsibility

  • Customer Care Operations
  • Handle customer orders by phone, social media, emails, food delivery apps and others
  • Own the customer experience journey, provide a WOW experience, every single time
  • Acknowledge and resolve customer complaints
  • Keep records of customer interactions, transactions, comments and complaints
  • Provide feedback on the efficiency of the customer service process
  • Manage the delivery process (Grab, Now, Baemin drivers etc)
  • Train delivery personnel on best practices
  • Cash Management, Inventory Management

Hours:

  • Mon to Sat: 9 hours a day, 6 days a week
  • Sunday Off
REQUIREMENTS
  • Good understanding of entire MS Office suite
  • Basic Mathematical Skills
  • Professional level verbal and written communications skills (ENG & VN)
  • Have 1-2 years of experience in a similar role is preferred
  • Experience from Hospitality Industry is a plus
  • Must have passion and energy to commit and excel
  • Ability to innovate, don’t look at problems, find solutions
 BENEFITS
  • Salary – 8,000,000 – 9,000,000 VND per month NET + Meal Allowance + Parking fee
  • Health Insurance, Social Insurance
  • Annual Leave and full employee benefit according to Vietnam Labour laws
  • Opportunity to build a long-term career and move into higher positions
HOW TO APPLY
  • Submit your application via the APPLY NOW button below.
  • Deadline: 23:59 14/10/2021
  • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
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